Receptionist and Office Administrator, full-time

  • Position: Receptionist and Office Administrator
  • Contract: full-time
  • Starting date: as soon as possible
  • Salary: competitive salary based on experience

We are looking to recruit a receptionist and office administrator to join our team based at our venue in Dublin city centre.

  • Contract: full-time 
  • Starting date: as soon as possible 
  • Salary: €28,000 – €30,000 yearly based on experience 

Europass Teacher Academy Ireland provides professional development courses to Irish teachers and European teachers traveling to Ireland. We are part of a European network of training institutes with 29 years of experience and more than 20,000 course participants throughout the last ten years.

Key responsibilities:

  1. Able to respond to a high volume of emails in a quick and efficient manner daily. 
  1. Able to work and receive directions from local Management & other international offices 
  1. Face to face service to visitors: Deliver a professional and high standard of customer service and an excellent personal image to visitors and ensure that a positive impression is always given of the academy. 
  1. Communicate with teachers, employees and other individuals to answer questions preparation of documentation and provide or explain information to the course attendees, printing and photocopying 
  1. Handle changing situations in an efficient and professional manner.  
  1. An appreciation and enthusiasm for Irish & Dublin culture to share with our European arrivals and have cultural sensitivity  
  1. Coordinate the training course calendar, trainer assignments, room setups, bookings and all related to course coordination. 
  1. Reconciliation of high volume of payments using Excel  
  1. Entering Payment & credit notes in the current system. 
  1. Assist in the coordination of social activities and book excursions 
  1. Assist in the coordination of social media content calendar, take photos of academy activities and post them via social media 
  1. Restock training course material 
  1. Prepare the rooms with coffee, tea, fruit and snacks for course participants 
  1. Open and close the building and set the alarms and other general services. 


  • Able to work in a high-pressure busy environment 
  • Excellent written and verbal communication skills
  • Proficiency in typing


  • Previous experience in a customer-facing role
  • Previous administrative experience
  • Confident with all Microsoft Office packages
  • Confident with social media


  • A positive attitude
  • A pleasant, friendly and polite manner
  • Extremely well organised and efficient
  • Diligent and reliable
  • Able to prioritise a changing to-do list
  • Excellent attention to detail
  • Uses initiative
  • Comfortable working both individually and as part of a team

To apply, please send your CV (2 pages max) and cover letter to

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